By placing an order with Husn-e-Nau, you agree to the following:
1. Order Confirmation
Mandatory Verification: An order is only considered “Confirmed” after you have received and answered a confirmation call from our team. Orders without a successful confirmation call will not be processed.
2. Pricing & Availability
All prices are final at the time of purchase. If an item becomes unavailable after an order is placed, we will notify you to arrange a digital refund or an alternative.
3. Product Accuracy
We strive for accuracy in our photos, but slight variations in color or texture may occur due to digital screen settings and lighting.
4. Customer Responsibility
You are responsible for providing an accurate shipping address and a reachable phone number for the confirmation call. Any additional costs incurred due to incorrect information or failed delivery attempts will be charged to the customer.
5. Policy Acknowledgement
By initiating a purchase via WhatsApp, you acknowledge that you have read and agreed to our Privacy Policy and our Shipping & Returns Policy (including the 7-day window, valid-reason requirement, and digital-only refund rule).
Free Shipping
Enjoy free delivery on our hoodies and down-shoulder apparel—straight to your doorstep.
Online Secure Payment
Shop with confidence using safe and secure payment methods for every order.
Online Support 24/7
Our support team is available anytime to help with orders, sizing, or questions.
Money-Back Grunted
Not satisfied? We offer an easy money-back guarantee for a worry-free shopping experience.
